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Frequently asked questions

How does SmartGuard works?

This is a rather broad question. SmartGuard consists of two parts: the client and the server. "Client" protection is installed in the folder with the game, and "Server" in turn on your game server. The joint work of these two components does not allow the player to enter the game without protection files, provides bot detection and helps other things work as intended.

How to install protection on the server? Do you need "sources" of the server?

The process of installing protection is extremely simple and does not require the presence or access to the source code of your server. It is enough to add new files to the server and slightly change the configuration of your game server. You will have a detailed instructions available on how to install the protection and there should not be any problems with the installation. Our specialists are always ready to help you in case of any problems.

How many game servers can I run on a single protection license?

The operation of one protection license is limited to one authorization server (login-server). There are no restrictions on the number of game servers registered on this authorization server.

What is meant by "Login server domain" in the description of protection plans?

Traditionally you woulk use and IP address to specify the address of your authorization server. This option allows you to specify a domain or subdomain (eg.: auth.lineage2.com) as the address of your login server, in which case SmartGuard will use your domain's DNS settings to get the current IP address of the login server. Since SmartGuard version 3.0 you can now change your login server address free of any charge at any time!

Does the protection create additional load on the player's computer or server?

Certainly, to carry out its functions SmartGuard requires some computer resources, but the consumption of these resources is so insignificant that you will never face the problem of increased load.

What are the minimum system requirements?

Minimum system requirements on client side:

  • Internet access and download speed at least 56 Kb/sec.
    (Custom build Internet-free build available upon special request)
  • OS: Windows 7, Windows 8, Windows 8.1, Windows 10
  • At least 100 MB free HDD space
  • Processor Intel® Core™2 Duo 1.8 GHz
  • 2048 MB RAM

Minimum system requirements on server side:

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